Digital Resume

Profile

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Driven and passionate student and worker actively seeking a dynamic role that involves regular course-related work to thrive my passion for computing technologies, possessing a strong sense of work drive, I thrive when taking initiative, while maintaining a collaborative and easy-to-work-with demeanour. With extensive experience in team and management settings, I bring a proven track record of fostering productive and harmonious work environments.

Employment History

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McDonalds

• Engaged in a diverse range of tasks at McDonald's, including order management for drive-through and table service, beverage, dessert and all food safe handling
• Demonstrated efficiency, friendliness, and proficiency with point-of-sale systems, enabling excellence in service delivery.
• Cultivated and refined customer service skills through extensive experience, consistently providing exemplary service to every individual encountered.

Phasefale Controls PTY LTD.

• Ensured adherence to set quality assurance standards for products and packaging, catering to international and domestic orders.
• Exercised unwavering precision and meticulous attention to detail while examining products.
• Played a crucial role in the efficient execution of orders, coordinating timely production, careful packaging, and prompt dispatch of goods.
• Contributed to the seamless fulfillment of customer expectations, reinforcing Phasefale's reputation as a reliable and customer-centric organisation.

Balaclava Hotel

• Managed staff and ensured efficient operations during shifts, overseeing a team of over 15 employees.
• Directed the day-to-day operations of the venue, ensuring a smooth and seamless guest experience.
• Utilised strong problem-solving skills to address and resolve operational and guest-related issues promptly.
• Handled conflict management effectively, mediating disputes and ensuring a positive and professional work environment.
• Maintained accurate financial records, including cash handling, reconciliation, and reporting.
• Responsible for the venue, usually being the sole manager on duty.

Monash University

• Played a crucial role as an IT support professional at Monash for high-volume periods.
• Responsible for identifying technical issues and effectively managing, resolving and/or escalating them for swift resolution.
• Demonstrated critical thinking and task prioritisation skills, considering the time-sensitive nature of many problems.
• Learning and understanding Monash is house and allocated systems to diagnose and support others.